Good to Know

Class Policies

We want every family to feel informed, comfortable, and excited to play. Here's everything you need to know before your first adventure.

Adventure Passes

  • Adventure Passes are non-refundable and non-transferable.
  • The Single Adventure pass is for one class and is used at the time of registration.
  • The 5-Adventure Pass includes 5 Grown-Up & Me adventures, valid for use across one Adventure Series.
  • Adventure Passes may be used for any available class within the eligible Adventure Series.
  • Unused class credits do not roll over beyond the Adventure Series included with your pass.
  • Each participating child must have their own registration or Adventure Pass. Sibling pricing is available — please reach out to inquire.

Make-Up Classes

  • The 5-Adventure Pass includes 1 complimentary make-up class with at least 24 hours' notice.
  • Make-up classes are subject to availability and require advance registration.
  • Make-up classes must be used before your Adventure Series ends — they do not roll over.
  • The Single Adventure pass does not include a make-up class.

Registration

  • Registration is required for every class because space is intentionally kept small.
  • Spots are reserved on a first-come, first-served basis.
  • Please register in advance to secure your spot — walk-ins cannot be guaranteed.

Cancellations & Credits

  • Cancellations made at least 24 hours before class will receive a class credit returned to your Adventure Pass.
  • Cancellations made less than 24 hours before class, and no-shows, will forfeit that class credit.
  • Because mom life happens, we're happy to offer flexibility! Just give us at least 24 hours' notice so another family has the opportunity to enjoy your spot.
  • If Sincerely Sensory cancels a class due to weather or unforeseen circumstances, families will receive a replacement class credit or a rescheduled class.

In Class

  • A caregiver must remain with their child throughout the entire class. This is a Grown-Up & Me program.
  • Please dress your child (and yourself!) for sensory play and possible mess. We want everyone to explore freely.
  • Please notify Sincerely Sensory of any allergies or accommodations before attending class so we can ensure a safe and welcoming experience for your family.

Photos & Social Media

  • Photos and videos may occasionally be taken during class for use on social media and marketing materials.
  • Families may opt out of being photographed at any time — simply let Janice know before or during class.
  • We will never share photos of children without caregiver consent.

These policies exist to keep our community safe, fair, and fun for everyone. If you ever have questions or a unique situation, please don't hesitate to reach out — we're always happy to help.

— Janice, Sincerely Sensory

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